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Support

Need a hand? Reach us directly, or check the FAQ below.

💬 Contact support 🐞 Report a bug 💡 Suggest a feature

FAQ

How does matching work?

You're shown athletes racing the same event, in your division, with a compatible goal time. Swipe right if you'd race together — a mutual right-swipe is a match, and you can chat in-app.

How many swipes do I get?

On the free plan you get 12 likes (right-swipes) a day; passing (left) is unlimited. Premium removes the daily limit.

What do I get with Premium?

Unlimited swipes, undo your last swipe, see everyone who's already liked you, and a profile boost. Choose from weekly, monthly or quarterly plans — the current prices are shown in the app.

How do I cancel Premium?

Open your profile and tap “Manage subscription” to reach the Stripe billing portal, where you can cancel anytime. You can also cancel without logging in via our online cancellation page (Abo kündigen).

How do I report someone?

Open the chat with that person, tap the ⋮ menu at the top right, and choose “Report & block”. Reporting also unmatches and blocks them.

How do I delete my account?

Profile → “Delete my account”. It permanently removes your profile, photos, matches and messages, and cancels any subscription.